As in, management of experts. What skills are required to manage people doing technical work? I am interested because
So if the management scientists have anything to say about this, it could be very relevant.
Goodall, A. H., & Bäker, A. (2014). A theory exploring how expert leaders influence performance in knowledge-intensive organizations. In Incentives and performance (pp. 49–67). Springer International Publishing. doi:10.1007/978-3-319-09785-5_4
Goodall has made a career arguing that “Experts and professionals need to be led by other experts and professionals, those who have a deep understanding of and high ability in the core-business of their organization”. Proposes several mechanisms:
The human aspects of this are less relevant to managing AI (your AI agent doesn’t care about your credibility), but the other parts are interesting to think about.
Mumford, M. D., Scott, G. M., Gaddis, B., & Strange, J. M. (2002). Leading creative people: Orchestrating expertise and relationships. The Leadership Quarterly, 13(6), 705–750. doi:10.1016/S1048-9843(02)00158-3
Argues that “the available evidence indicates that technical expertise and creative problem-solving skills are essential if one is to lead creative people both because they provide a basis for structuring an inherently ill-defined task and because they provide the credibility needed to exercise influence.” Reviews an assortment of papers showing correlation between the technical skill of leaders and the performance of their organizations (although I’m not sure if any of these address reverse causality or confounding). Much of the proposed mechanism is about the need for expertise in planning and evaluating work, although there’s a major social component in motivating and guiding staff.